Drive Growth with Fact-Based Customer Analytics

Understanding your customers is key to driving business growth. And customer analytics tools are the key to helping you understand your customers.  

These tools provide a complete picture of your customer, which isn’t just advantageous—it’s essential. Combining your customer data with third-party data analytics, you can uncover key attributes that influence both customer acquisition and retention, and even market optimization. Whether you're a marketer aiming to enhance the customer experience or a real estate professional looking to optimize your location network, leveraging robust analytics tools can transform raw data into valuable insights. 

Segmentation plays a pivotal role in this process, enabling you to tailor strategies to different customer groups, ultimately leading to greater customer satisfaction. Furthermore, measuring the right metrics is critical to understanding customer behavior and predicting future trends. With the ever-increasing volume of data, it’s more important than ever to have access to tools that not only aggregate but also interpret this information effectively. 

By ensuring that your analytics platform provides a holistic view, you empower your business to make informed business decisions, adapt to market changes, and foster long-term growth. 

Understand What’s Possible with Customer Analytics Tools 

Customer analytics tools unlock a wealth of insights about who your customers really are - insights that are essential for brands looking to both grow their customer base and grow their location network. By leveraging these insights, you can tailor your marketing efforts, refine your pricing models, optimize your location network to better align with customer needs, and so much more. 

For marketers, knowing your customer personas helps you craft targeted marketing campaigns that drive higher customer engagement and satisfaction. This means increased customer retention rates, reduced customer churn, and ultimately, stronger customer loyalty. 

For real estate professionals, understanding these data points is equally crucial. Customer insights can guide location-based decisions, helping you choose the best sites for new locations or optimize existing ones. By understanding your customers' preferences and behaviors, you can ensure that your location network is positioned to reach customers and meet them where they are.  

Bottom line, the right customer analytics software not only provides you with critical data but also transforms it into actionable insights that lead to measurable business outcomes. 

What Makes Buxton’s Customer Analytics Tools Different? 

Buxton’s customer analytics tools stand out by integrating advanced AI-powered systems and sophisticated data analysis into a seamless solutions and platform. Our tools go beyond basic data aggregation, offering predictive insights that address the most complex challenges in the retail, restaurant, hospitality, and healthcare industries. What sets Buxton apart is our commitment to innovation through the Buxton Platform—a cutting-edge customer analytics platform designed to evolve with the latest technological advances in data and methodology. 

Our solutions and platform leverage a vast array of data sources that provide unparalleled depth and breadth in customer analysis, enabling you to answer key questions about your customers. Whether you're optimizing a location network, developing or refining your pricing strategy, or launching a targeted social media campaign, Buxton’s tools are built to deliver actionable insights that drive tangible business outcomes. 

Additionally, our focus on visualization ensures that complex data is presented in an intuitive and accessible way, allowing you to make informed decisions with confidence. Buxton’s continual advancements in technology, combined with our extensive customer insights, empower your business to not just keep pace but to lead in today’s fast-evolving market. 

Customer Success 

At Buxton, we pride ourselves on delivering the best customer analytics tools that drive meaningful results for our clients. Hear from some of the companies that have experienced success with Buxton: 

Scott Breimhorst, VP of Franchise Development at Discover Strength 
"As a non-data person, I feel that the Buxton team’s ability to help me understand and gather meaningful insights has been absolutely exceptional." 

Bob Folsom, Senior Real Estate Manager at Self Esteem Brands 
"Buxton's customer profile helps us comprehend the characteristics of our top customers and locate new markets with a high likelihood of success." 

Marisa Kinney, Director of Real Estate Development at Red Wing Shoes 
"The fact that Buxton came in and really became a partner in our business really set Buxton apart from other analytics firms that are out there." 

Want to Learn More? Schedule a Call 

If you’re ready to harness the power of data analytics, contact us today to schedule a call. Our team is ready to help you unlock the full potential of your customer data and drive your business forward. 

Frequently Asked Questions

What makes Buxton’s analytics tools different?

While many analytics tools rely solely on the data that you already have access to, Buxton's analytics tools combine your first-party data with our third-party datasets before conducting an analysis. This gives you a more complete picture and a richer analysis. Buxton also offers analytics options for companies who aren't able or willing to share their data, providing insights into customers, locations, and markets that previously weren't possible.

What are the types of customer analytics tools?

Classic customer analytics tools include things like customer profiles and personas, target audience reports, and propensity scoring models. These foundational customer insights can be integrated into other analytics tools, such as site score models and other analyses designed to optimize location decisions.

Are customer analytics tools worth investing in?

Yes, customer analytics tools are worth investing in because they sharpen and deepen a company's understanding of who their customers are, which allows the company to make smarter decisions to reach customers and grow their business.